Firm Knowledge Base

Give your firm one trusted place for reusable knowledge.

Awditify Firm Knowledge Base helps CPA teams store procedures, reference notes, client contacts, links, tables, and files in a searchable workspace with categories, pinned items, and access controls — inside the same platform used for engagements and billing.

Part of Awditify for Firms · From $49/month, unlimited clients

At a glance

What this covers

  • Five item types

    Notes, tables, contacts, links, and files. Store every kind of firm reference material in one searchable workspace.

  • Search and categories

    Search across all items. Organize into categories. Filter by type. Pin the references staff need most.

  • Client contact sync

    Pull firm clients into the knowledge base as contact items automatically. Re-sync without duplicating.

  • Access controls

    Grant read-only or read-and-write access by user or role. Owners and partners always retain full access.

How it works

How it fits together

  1. Multiple knowledge item types

  2. Search, categories, and filters

  3. Firm client contact sync

  4. Access controls for firm teams

  5. Practical editing workflow

Multiple knowledge item types

Every kind of firm reference material in one workspace.

  • Notes for procedures, policies, checklists, and recurring guidance

  • Tables for structured reference data: fee schedules, allocation matrices, rate tables

  • Contacts for firm client and relationship details

  • Links for external resources, portals, CRA references, templates, and vendor pages

  • Files for documents, reusable attachments, and reference material

Search, categories, and filters

Find what staff need without interrupting managers.

  • Search across the full knowledge base by name, type, and content

  • Organize items into user-defined categories

  • Filter by item type: notes, tables, contacts, links, or files

  • Pin important entries so high-value references appear first

  • See attachment counts and synced item labels at a glance

Firm client contact sync

Turn firm client records into reusable knowledge base contacts.

  • Pull firm client records into the knowledge base as contact items in one action

  • Create a Clients category automatically during sync

  • Re-run sync to update existing synced contacts without creating duplicates

  • Preserve user-managed category moves after contacts are synced

Access controls for firm teams

Match knowledge visibility to role and responsibility.

  • Grant read-only or read-and-write access to specific users

  • Manage access by role for firm-scoped knowledge items

  • Owners and partners retain full access at all times

  • Non-authorized users see a clear no-access state

  • Access can be updated or revoked as team roles change

Practical editing workflow

Create, update, and organize entries without leaving the workspace.

  • Create new entries directly from the knowledge base workspace

  • Edit existing items in a focused dialog

  • Upload and download files attached to any knowledge item

  • Delete outdated entries when they are no longer needed

  • Use pinned entries for the references staff reach for most often